Privacy Notice
FAQs
How is using my Data?
- Knowballdy Ltd
What is my data being used for?
- Knowballdy Ltd stores and processes data to help us maintain your account, process and store transaction details, offer customer support, send system updates and send offer details.
What will happen to my data?
- Knowballdy Ltd may use your data to send you information, updates and offers we think you’ll be interested in.
What data will be kept and stored?
- Knowballdy Ltd stores registration details, transaction details, usage information and any information about your web preferences on our website.
What data will be shared with others?
- We only share your data with regulators or government bodies if requested.
How long will my data be kept for?
- Knowballdy will store your data for a period of 3 years after your last attempted login. After this period, your account will be deleted. You can request your account to be delete at any time.
Who will be able to access my data?
- Knowballdy Ltd will never sell or share your data to an third-party, unless you grant us your explicit permission to do so.
How will my data be kept and made secure?
- Knowballdy Ltd stores and processes your data on secure servers in accordance with the Data Protection Act and General Data Protection Regulation, and we use industry standard security protocols.
Date: 29 June 2024
Knowballdy Ltd takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.
About our privacy policy
Our privacy policy outlines your relationship with our company and explains in detail how
we use the information that you provide us with.
About Knowballdy Ltd
Knowballdy is the trading name of Knowballdy Ltd, which is registered in the United
Kingdom and registered with the UK’s Information Commissioner’s Office under the
Data Protection Act 2018. Our data controller is Knowballdy Ltd, and we encourage
you to get in touch with any questions you may have about Knowballdy Ltd.
You can reach us by:
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Post: Knowballdy Admin
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Telephone: 07864324049
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Email: admin@knowballdy.com
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Website: www.knowballdy.com
Changing your preferences
If you’d like to change your web, contact or marketing preferences, you can do so at
any time. Simply contact us at admin@knowballdy.com to request the necessary
amendments.
How we do business
Knowballdy Ltd is committed to upholding and maintaining your personal rights. We operate
our business in-line with the European Union’s General Data Protection Regulation and
observe your rights to change or withdraw your opt-in options at any time. As part of our
ongoing commitment to uphold your rights, Knowballdy Ltd will also extend advice on how
you can issue formal complaints to relevant authorities, such as the Information
Commissioner’s Office.
Sensitive data
Knowballdy Ltd does not collect any sensitive data about you. Sensitive data refers to
(but is not limited to) information about your race or ethnic background, religious or
political affiliations, trade union affiliations, sexual orientation, criminal background
or health background.
Who our privacy policy applies to
This privacy policy has been developed to inform users of Knowballdy Ltd how we use their
data. Knowballdy Ltd is an application developer for football fans, and we need to process
the data of individuals to offer our products and/or services. Bearing that in mind, our
privacy policy applies to any and all individuals registered with us as a user, customer,
administrator or in any other capacity.
What information this policy applies to
There is a lawful basis for processing your data, and this section of our privacy policy outlines
how this applies to the personal information you provide us with or allow us to collect.
The information this policy applies to includes information that you:
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Provide as part of any registration process
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Provide as part of any campaign creation activity
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Provide in the form of numerical data, metadata or communications
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Give us as part of our ongoing relationship
This policy also applies to information that we:
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Collect relating to how you interact with our website
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Must process to complete purchases and other transactions
Consent
Please note that when you submit personal data on our website, you are giving Knowballdy
Ltd your explicit consent that we can use that data in line with our privacy policy.
Opting-out
After giving Knowballdy Ltd your consent, you are free to amend your consent or withdraw
your consent at any time. You have the right to object to the processing of your data. To opt-
out, change your preferences or revoke your consent, simply contact us by emailing
admin@knowballdy.com.
Data processing and storage
Knowballdy Ltd collects and stores data in accordance with the Data Protection Act and General Data Protection Regulation. We will store your data for a period of
three years after your last recorded login attempt unless otherwise noted and explicitly
stated.
Knowballdy Ltd stores data relating to transactions, payments and orders for a period of up
to seven years. This period may be extended under certain circumstances as part of our
ongoing commitment to comply with UK and international law.
We use carefully selected and recognised third-parties to help us take payments, provide
commerce services and manage company accounts. Some of these third-parties may
operate outside the European Union.
Knowballdy Ltd may process your data based on more than one legal ground.
Circumstances under which we may be required to process your data under more than one
legal ground may include:
Reason: Customer registration
Data type: Identity and contact information
Legal basis: To carry out a contract we've made with you
Reason: Processing and/or delivering your order
Data type: Identity, contact information, financial information, financial and transactional data
Legal basis: To carry out a contract we've made with you and to exercise our legitimate interests to recover debts owed
Reason: To manage our customer relationship with you
Data type:Identity, contact information, marketing and communications preferences
Legal basis: To carry out a contract we've made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated
Marketing and communications
Knowballdy Ltd may send you marketing communications if you have given us your
contact details and opted-in to marketing communications. You can opt-out of these marketing communications and manage your preferences at any time.
Our company obligations
As a data controller, Knowballdy Ltd is legally responsible for the data you provide us
with. In honouring that responsibility, we pledge to uphold our commitments under
GDPR and the Data Protection Act 2018.
We will only ever use your data:
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In ways that are both fair and legal
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As described within this policy
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In ways that are necessary for the purposes described
In addition, Knowballdy Ltd processes the personal data you submit to us or we
collect as a data processor. As part of this role, Knowballdy Ltd takes all necessary
precautions to secure the personal data we collect, process and store.
We may occasionally use the data you provide us with for marketing, relationship
management or account management activities. These activities are designed to
ensure you have adequate information about other products and/or services we
offer, that we have reason to believe you may be interested in. You have the right to
opt-out of these activities at any time.
Third-parties
Knowballdy Ltd never shares your personal data with third-parties unless those
parties have been explicitly mentioned within our privacy statement.
Our security
As part of our ongoing commitment to GDPR, Knowballdy Ltd will report any security
breaches or attempted breaches to the relevant authorities within 24 hours. We will
subsequently contact all those affected by the breach within 72 hours of its occurrence.
Legitimate interests
As part of the Data Protection Act 2018, Knowballdy Ltd observes the right to share selected
information with third-parties that use data for non-marketing purposes. This could include
(but is not limited to) organisations that provide credit assessments, identification services
and fraud prevention activities.
Contact us
Knowballdy Ltd is committed to upholding your rights. If you have any questions, comments
or concerns about this privacy policy or wish to exercise your rights in relation to your
personal data, please contact the admin team at Knowballdy Ltd at admin@knowballdy.com.
We will process any request within 20 days. Subject Access Requests are normally
performed free of charge, but we may need to charge individuals for excessive or
unreasonable data requests.